Terms and conditions
General conditions of sale
These General Terms and Conditions of Sale (hereinafter "General Terms and Conditions") are drawn up in compliance with the provisions of the Italian Civil Code and Legislative Decree. n. 70 of 09.04.2003 concerning information society services and electronic commerce, and govern the offer and sale of products through the website www.secure-axyz.design.com (hereinafter the Site). The products marketed on the Site (hereinafter the Products, also in singular form) are sold by AXYZ design S.R.L. (hereinafter "the Seller"), with registered office in Melegnano (MI), via Monte Suello n.15, VAT number IT09500650966.
1. Scope of application
1.1. The General Conditions shall apply and govern all sales contracts concluded through the Site by the Seller, as well as any sales contracts relating to Personalised Products, purchased upon specific request to the Seller.
1.2. The General Terms and Conditions may be amended at any time; each User is therefore required to consult them before making any purchase.
1.3. In any case, the version of the General Conditions in force at the date of sending the purchase order shall apply to each sale.
2. Purchases on site
2.1. The purchase of Products on the Site is exclusively reserved to natural or legal persons acting in their capacity as professionals, i.e. for purposes inherent to their commercial, entrepreneurial, artisan or professional activity.
2.2. The purchase made through the Site implies, for the User, full knowledge and acceptance, without reservations, of the General Conditions, as well as of the Conditions of License of use, published on the Site and available at the following link: https://secure.axyz-design.com/licensing-info (hereinafter Licences of use, also in the singular).
2.3. In the event of a breach of the General Terms and Conditions and/or the License, the Seller may block the User's account without notice.
3. Information intended for the conclusion of the contract
3.1. To purchase online the User must select the products he intends to purchase, including the type of license chosen, following the instructions indicated.
3.2. Once you have selected one or more Products and the type of license you wish to purchase, you may close your cart and place your order.
3.3. The User may purchase the Products on the Site after creating an account, with registration of their data.
3.4. It 's forbidden for the User to enter data, in whole or in part, untrue; personal data and e-mail communications must, therefore, be personal and real, and not of third persons and / or fantasy.
3.5. The User, attests, under its own exclusive responsibility:
(a) the correctness and veracity of the data indicated;
(b) to act as a professional.
3.6. In particular, the purchasing procedure is as follows. The user must search for the Products to be purchased, select and insert the desired Products in the shopping cart, with a selection of the type of Licence of use chosen, and the relative quantities, proceed with the order and the relative payment.
3.7. To complete each order, the User who has chosen to pay by credit card is required to confirm the economic transaction regarding the payment of the price of the Products in the cart; for this purpose, at the end of the procedure for choosing the Products and confirming the User's data, the Site redirects the latter to the page of the bank that manages the economic transaction.
3.8. In the hypothesis referred to in art. 3.7, orders that do not record the corresponding economic transaction are automatically canceled.
3.9. Orders that do not record the corresponding economic transaction will be canceled automatically.
3.10. Upon receipt of confirmation of the validity of the means of payment indicated in the order and confirmation of the same, the Seller will make the Products purchased available to the User, allowing him to download them through his account.
3.11. The sending of the order constitutes a proposal for a contract by the User; the contract of sale is to be considered concluded, therefore, with the acceptance of the order by the Seller. This acceptance will be communicated to the User with a specific confirmation, having the content referred to in art. 13 of the Legislative Decree. n. 70/2003.
3.12. The language available to conclude a sales contract through the Website is English.
3.13. Once the online purchase procedure has been completed, the User undertakes to ensure that the General Terms and Conditions are kept, which he/she has already read and accepted as an obligatory step in the registration procedure required to make the first purchase.
4. Choice and availability of products
4.1. The Products offered for sale through the Site are those in the catalog published on the Site at the time of order by the User.
4.2. The catalog of the Products may be periodically updated by the Seller, which, therefore, does not give any guarantee that a product will remain among those available online for sale.
4.3. The User may make use of the specific functionality on the Site to request any Personalised Products; the request for customization constitutes a proposal for a contract, which the Seller reserves the right to accept.
4.4. The regime of use of Personalized Products is subject to the same rules as those of the Licenses referred to in art. 2.2.
5. Prices, purchase terms and conditions of payment
5.1. The selling prices are those published online at the time of ordering and are always in addition to VAT, which will be charged at check-out, the prices are expressed in euros.
5.2. The prices indicated in the on-line catalog may be subject to variation without prior notice. It is the User's responsibility, therefore, to ascertain the final price before submitting the purchase order.
5.3. Payment for the Products may only be made by the following methods: PayPal and credit cards through PAYPAL gateway.
5.4. The Site provides discount programs for Users, whose updated terms are always published on the Site; discount programs are provided at Seller's discretion and may be subject to change. It is, therefore, the User's responsibility to check on the Site the discount programs provided at the time of ordering.
6. Delivery mode, expenditure and other backgrounds of delivery
6.1. The Products purchased may be downloaded by the User.
6.2. The Products will be made available to the User once the Seller has verified the successful completion of payment.
6.3. The obligation of the Seller to deliver the Products shall be deemed fulfilled, therefore, by making available a link in the User's account on the Site, associated with the purchase of the Product; such link shall be kept available to the User for a period of 5 years.
7. Seller's warranties
7.1. Without prejudice to the provisions of the user licenses of each Product, the Seller shall not be liable for the choice of the Product, nor for the consequences relative to the use and/or non-use of the Product, except for what is strictly required by law.
7.2. The Seller is not responsible for any malfunctioning of the Site and/or for the temporary inaccessibility of the store published on the Site.
8. Privacy
8.1. The data of Users who purchase are treated in accordance with the Legislative Decree. 196/2003 (Privacy Code) and Regulation (EU) 2016/679 (GDPR), as specified in the information on the processing of personal data provided to the user upon registration.
9. Customer service, complaints and communications
9.1. The following address is indicated to which the User may refer for any further information or assistance or file complaints: support@axyz-design.com.
9.2. All communications, which pursuant to the General Terms and Conditions are made by e-mail, will be transmitted to the address communicated by the User during registration.
10. Applicable law and competent court
10.1. The sales contract concluded on the Site pursuant to the General Conditions are governed by Italian law.
10.2. Any dispute that may arise in relation to the interpretation of the General Conditions and/or the execution of the contract concluded pursuant to the foregoing shall be exclusively settled by the Court of Rovereto (TN) (Italy).